Transdirect Shipping Plugin for Woocommerce

This plugin has too many bugs to list. It simply doesn't calculate correctly, it you refresh or change anything it behaves odd, such as giving away free shipping. Support is worse than terrible. At first they asked for all of my passwords to my entire domain and website because they are too lazy to remote with me to work through the issues then they basically said that they know it is useless, but it is free. After asking me for lots of info and screenshots they stopped replying and despite multiple attempts to get in contact they won't respond. After two weeks with shipping that doesn't work and no response from their support I've removed the plugin and am using a real shipping plugin that works.

This is exactly what i'm looking for my E-Commerce application. Easy to integration with great features and also support team response is too good.

The integration with Wordpress and Woocommerce is superficial at best. Woocommerce has shipping zones and classes which can be applied to categories and products but these are totally ignored in the Trans Direct plugin which requires you to create rules via their website for each product using the SKU. Which then presents a maintenance issue for new products which will have to be manually added to the list of rules. The manual online rule creation process doesn't allow you to edit a rule once created - even though there is an edit button which allows you to make changes, there's no way to save your edit. OK you can import those rules from a CSV file but the process is clunky and the sample CSV file contains column headings but no sample data. The CSV file also uses a + sign to indicate an amount should be added to the shipping cost. In a spreadsheet + is used to start the entry of a formula so the only workaround is to enter '+ which may mean the import fails. OK you can export the spreadsheet file to CSV and then search and replace but someone should have picked it up in testing. Judging by the number of unanswered comments in the WP support forum I'd suggest that support is patchy.

Plugin does exactly what i need it to do perfect for those who ship larger items that standard postage cannot handle. Support has been excellent.

I would really like to give more stars for this review, however their support for this plugin really sucks. We've been trying to get assistance for over a month now with sporadic email contact and no real way forward to resolve. Hard to recommend in light of this issue with support.

Nice

Plugin Not working on wordpress Version 4.7.3. I asked for the fix from support 2 weeks ago but still no reply so far.

Works straight out of the box, couldn't get any better. I've tried multiple Australian shipping calculators and so far, this is the best one, we're sticking with it.

Just one thing, the ability to charge an additional amount for tailgated shipping would be great. I see some kind of tail gate option in the backend, just not sure how it works.